Managing a surging tide of returns is a daunting task for mobile bongdaso warehouse, where staffing shortages are all-too-common and inventory challenges abound. mobile bongdaso need for speed and efficiency have never been greater.
“From mobile bongdaso warehouse perspective, [getting] inventory back to saleable condition as quickly as possible is what really matters,” says Wes Coleman, industry principal for warehousing at mobile computing and workforce automation firm Zebra Technologies. “In this day and age of challenged supply chains, this is inventory that is readily available [and] that needs to get turned and ready for sale.”
Thanks to a growing focus on reverse logistics industrywide, more warehousing and supply chain professionals are devising new strategies and applying technology to manage mobile bongdaso complexity of mobile bongdaso returns cycle. Those strategies include giving retail workers a bigger role in reverse logistics and investing in software and hardware solutions to automate tasks and alleviate mobile bongdaso physical burden of restocking items in mobile bongdaso warehouse. Both tactics are helping organizations get a better handle on all those returns.
Thinking strategically
More than 0 billion worth of merchandise was returned in 2023, according to mobile bongdaso National Retail Federation—a figure that includes an estimated 8.4 billion pounds of products that ended up in landfills. Those numbers illustrate mobile bongdaso extent of mobile bongdaso returns problem across mobile bongdaso supply chain, and it’s only getting worse. Accelerating e-commerce sales and mobile bongdaso consumer behaviors that accompany them necessitate a strong returns strategy, according to reverse logistics technology company Optoro.
“Many retailers are [rightfully] focused on mobile bongdaso buying experience. Yet critical aspects of mobile bongdaso customer experience happen beyond mobile bongdaso buy button,” Natalie Walkley, Optoro’s vice president of marketing, explained in a blog post about today’s challenging returns environment. “While returns avoidance seems appealing, returns will always be inevitable to some degree, so it is wise to apply mobile bongdaso same strategic approach to curating mobile bongdaso best returns experience.”
For many, that means taking a step back and considering mobile bongdaso entire returns process, which begins with mobile bongdaso customer’s initiating a return and ends with mobile bongdaso resale or disposition of merchandise. In mobile bongdaso middle is mobile bongdaso crucial step of processing mobile bongdaso return, which happens in mobile bongdaso warehouse. Today, many organizations are engaging front-line retail workers earlier in that cycle to help streamline mobile bongdaso overall process.
Jim Musco, industry principal for retail at Zebra Technologies, explains that mobile bongdaso growing complexity of returns has put mobile bongdaso issue front and center with store operations teams—many of whom are developing presorting strategies to guide mobile bongdaso returns journey rather than simply tossing items into a bin and sending them back to a warehouse, where pick, pack, and ship associates must figure out what to do with them. Instead, retail workers are designating whether an item can be returned to mobile bongdaso shelves or must be sent back for further processing, as one example.
“On mobile bongdaso retail side, they are seeing that there’s some thought that has to go into that—so that [mobile bongdaso warehouse can get returned items in and out] quicker and more efficiently,” Musco explains. “[mobile bongdaso industry is] becoming cognizant of mobile bongdaso fact that mobile bongdaso front-line retail store is part of mobile bongdaso process—whereas before we wouldn’t have thought of it in those terms.”
Applying technology
Technology is helping to spur that thinking. In Zebra’s “17th Annual Global Shopper Study,” released in November, nearly 90% of retail associates said they believe they can provide a better customer experience when they have mobile technology tools to help simplify communication, prioritize tasks, and check prices and inventory.
Specialized software helps as well: A returns management software (RMS) platform, for example, automates and directs mobile bongdaso returns process. A separate 2024 returns study by post-purchase and returns management platform Narvar noted that RMS systems do several key things: enforce return windows and rules; generate a return shipping label or QR code for dropoff; route mobile bongdaso return to mobile bongdaso appropriate dispositioning site based on rules and logic; and notify customers of mobile bongdaso status of their return. Handheld devices provide added assistance—speeding processes in mobile bongdaso store by giving associates easy access to data and allowing them to communicate in real time via instant messages and alerts.
“These types of [technologies] are working their way into mobile bongdaso conversation,” Musco observes. “Retailers [recognize] that reverse logistics is a big part of mobile bongdaso equation and [that] being efficient [when processing returns] matters.”
Indeed, most retailers responding to mobile bongdaso Zebra study said they agree that technology allows workers to do their jobs better, with 75% saying they plan to increase their technology investments in 2025.
Mobilizing Robotics
mobile bongdaso technology trend holds true in mobile bongdaso warehouse as well.
Some warehouses are beginning to incorporate mobile robots to help with reverse logistics, in addition to mobile bongdaso handheld and wearable devices they already use to manage mobile bongdaso flow of items in, out, and around their facilities. Optoro’s partnership with autonomous mobile robot (AMR) maker Locus Robotics is a good example. mobile bongdaso companies announced a deal in 2023 to provide a scalable software and robotics automation solution for high-volume retail e-commerce returns processing. mobile bongdaso partnership integrates Optoro’s returns technology platform with mobile bongdaso Locus AMRs, feeding mobile bongdaso returns information to mobile bongdaso robots, which then navigate through mobile bongdaso warehouse to deliver returned items to human workers for putaway in a kind of reverse picking process. mobile bongdaso system uses data science and automated real-time decision-making to determine mobile bongdaso best path for each returned item.
Source: https://www.thescxchange.com/move/rethinking-reverse-logistics
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